How To Spot Your Your Next Hire In 10 Seconds

hire

This article originally appeared in Inc. Hiring the right person for your business or team is one of the most critical decisions you’ll make. The effects on resources and morale can be significant: According to a recent survey by Robert Half, the high costs of even one bad hire include time lost to training, increased team stress, and diminished faith in the leader. It may even cause illicit activity to spread. And while due diligence helps, interviews that rely on heavily scripted and surface-level questions often fail to predict how someone will actually behave on the job. Here’s… Read More

Try a Feedback “WRAP” Instead Of A Praise Sandwich

praise

This article originally appeared in Inc. Giving feedback, especially when it’s critical, is a difficult but necessary function of managing people. Managers who don’t want to come across as confrontational will often resort to a “praise sandwich,” tucking negative feedback between two compliments. And while it remains a popular option, the praise sandwich is a stale choice. Not only do some people find this manner of feedback less reliable, they are often more likely to focus on the praise at the end of the sandwich instead of the critique in the middle — serving neither the feedback giver nor… Read More

Why “Mirror Holders” Give Great Feedback

This article originally appeared in Inc. Getting others to accept our feedback, especially when it’s negative, can be challenging. And while it certainly helps to share feedback that’s timely, specific, and growth-oriented, the best way to get others to be receptive to feedback is to describe a future they can still change and control. Too often, managers share feedback that’s rooted in the past and prescriptive in nature. If you want your message to produce a more positive and meaningful result, start by changing your feedback mindset. In short: Become a “mirror holder,” not a “window… Read More

Steph Curry and The Power Of Growth Mindset

This article originally appeared in Inc. Throughout his career, NBA star Steph Curry has demonstrated key lessons in leadership and mental toughness–not to mention, the power of a positive team culture. And as a new NBA season gets ready to tip off tomorrow, Curry is taking aim at the value of a growth mindset. “Everything that I do great right now,” Curry recently told the Wall Street Journal. “I want to do even better.” That’s a neat summary of a growth mindset, the belief that basic qualities can be cultivated and improved through ongoing effort. As research by Stanford psychologist… Read More

3 Ways Leaders Build Winning Teams

This article originally appeared in Inc. All managers want their teams to take ownership, work collaboratively and exhibit growth mindset. But what concrete steps can they take to supercharge others and bring out their best? In my work with leadership teams, I’ve noticed that managers of high-performing teams consistently broaden and build the talents of the people around them. These leaders recognize that making adjustments to their management style is the key to building winning teams.  They play to people’s strengths. In a survey I conducted among nearly 500 employees in the professional services industry, members of high-achieving… Read More

A Small Act of Gratitude Can Produce Big Results

This article originally appeared at Inc. Good leaders are constantly looking for ways to boost their employees’ sense of engagement and shared purpose. But you don’t need grand gestures to make people happier or more productive. In fact, the biggest payoff may come in small packaging. The handwritten thank you note. It’s a practice that has gained traction with executives at major companies. During his tenure as CEO of Campbell’s Soup, Douglas Conant delivered close to 30,000 handwritten notes to employees at all levels of the company, from senior executives to maintenance staff. Mark Zuckerberg made it his personal goal… Read More

How One Post-It Note Reshaped A Culture

This article originally appeared at Inc. Culture is the stealth force of organizational behavior. Positive cultures can lift people to higher levels of performance, while negative cultures can deflate even high-performing people. There’s little doubt that “culture eats strategy for breakfast,” as Peter Drucker famously put it. But what can leaders do to create a culture that doesn’t eat its own people? According to a 2013 study on motivation and culture by the American Psychological Association, it starts with just 19 words: “I am giving you these comments because I have very high expectations and I know you can reach them.”… Read More

4 Simple Ways Leaders Can Energize Their Teams

This article originally appeared at Inc. A new year means a fresh start, but for many well-intentioned leaders, familiar problems can give way to old habits. Hiring challenges, workplace conflicts, productivity drags — these time-sucking traps can distract leaders from becoming a source of energyand inspiration for the people they lead.  Without requiring significant time or resources, here are four ways leaders can supercharge their teams in the year ahead — and boost the way employees feel, grow, work and create all year long. Develop a gratitude habit. Research shows that the simple act of expressing gratitude can literally change the way we… Read More

Don’t Hire Without the “Wrapper Test”

hire

Your next hire should be able to pass this interview technique. Hiring the right person for your business or team is one of the most critical decisions you’ll make. The effects on resources and morale can be significant: According to a recent survey by Robert Half,  the high costs of even one bad hire include time lost to training, increased team stress, and diminished faith in the leader. It may even cause illicit activity to spread. And while due diligence helps, interviews that rely on heavily scripted and surface-level questions often fail… Read More

How to Deal With Performance Stress

performance

Prime yourself for better performance with three simple tricks. Think back to your last high-stakes encounter. A major investor pitch. A nail-biting client presentation. Maybe even your all-hands meeting. When forced to confront these moments, we face a jarring mix of dread, uncertainty and self-doubt. We start to wonder: Am I up to this? What if I say the wrong thing? And while research shows that pre-performance jitters can be a positive force, most people would rather find ways around the pressure. Here are three tricks to take the edge off your fears: Talk it out… Read More