A Small Act of Gratitude Can Produce Big Results

This article originally appeared at Inc. Good leaders are constantly looking for ways to boost their employees’ sense of engagement and shared purpose. But you don’t need grand gestures to make people happier or more productive. In fact, the biggest payoff may come in small packaging. The handwritten thank you note. It’s a practice that has gained traction with executives at major companies. During his tenure as CEO of Campbell’s Soup, Douglas Conant delivered close to 30,000 handwritten notes to employees at all levels of the company, from senior executives to maintenance staff. Mark Zuckerberg made it his personal goal… Read More

How One Post-It Note Reshaped A Culture

This article originally appeared at Inc. Culture is the stealth force of organizational behavior. Positive cultures can lift people to higher levels of performance, while negative cultures can deflate even high-performing people. There’s little doubt that “culture eats strategy for breakfast,” as Peter Drucker famously put it. But what can leaders do to create a culture that doesn’t eat its own people? According to a 2013 study on motivation and culture by the American Psychological Association, it starts with just 19 words: “I am giving you these comments because I have very high expectations and I know you can reach them.”… Read More

4 Simple Ways Leaders Can Energize Their Teams

This article originally appeared at Inc. A new year means a fresh start, but for many well-intentioned leaders, familiar problems can give way to old habits. Hiring challenges, workplace conflicts, productivity drags — these time-sucking traps can distract leaders from becoming a source of energyand inspiration for the people they lead.  Without requiring significant time or resources, here are four ways leaders can supercharge their teams in the year ahead — and boost the way employees feel, grow, work and create all year long. Develop a gratitude habit. Research shows that the simple act of expressing gratitude can literally change the way we… Read More