How One Post-It Note Reshaped A Culture

This article originally appeared at Inc. Culture is the stealth force of organizational behavior. Positive cultures can lift people to higher levels of performance, while negative cultures can deflate even high-performing people. There’s little doubt that “culture eats strategy for breakfast,” as Peter Drucker famously put it. But what can leaders do to create a culture that doesn’t eat its own people? According to a 2013 study on motivation and culture by the American Psychological Association, it starts with just 19 words: “I am giving you these comments because I have very high expectations and I know you can reach them.”… Read More

Giving Feedback That’s Radically Transparent

Honest feedback is a gift. Here’s how you can start delivering it. Giving transparent feedback is a challenge for most people. Want to know what radically transparent feedback looks like? Here’s an actual email sent to Ray Dalio, the founder of Bridgewater Associates, by an employee named Jim Haskel: Ray –   You deserve a “D-” for your performance today in the meeting.  You did not prepare at all, because there is no way you could have and been that disorganized.   In the future, I/we would ask you to take some… Read More