Bad feedback? Blame the question.

Asking the right question can improve the feedback you get. At its core, feedback is designed to help us do better. But what if we don’t feel better off after getting it? There can be many reasons why feedback falls flat — poor timing, sloppy form, hazy intent, to name just a few. But over the years, I’ve noticed that a fatal flaw in many feedback conversations isn’t the response. It’s the question. The way we phrase our questions can greatly influence the quality and usefulness of the feedback we receive. If… Read More