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I draw on 20+ years of instructional design experience to create personalized, differentiated and impact-driven programs. As an award-winning educator and researcher, I know how to make learning stick through a powerful sequence of study, practice and reflection.
Giving critical feedback can be challenging, even for experienced managers. That’s why so many leaders subtly disguise their feedback as a “praise sandwich,” hoping to hide bad news and avoid uncomfortable topics. But research shows that this practice is largely ineffective – and may even cause more harm than good. Apply the foundations of feedforward to manage difficult conversations with team members. Learn a powerful approach to delivering just-in-time feedback that emphasizes candor, clarity and collaboration – the virtuous cycle of feedforward. When situations call for hard truths, you need to find your voice – and help others find theirs, too.
Success StoriesAttract and retain top talent with a strengths-based approach to employee development.
Boost workplace well-being through high-touch, high-frequency feedback built around partnership.
Foster a culture of connection and belonging that allows people to experience personal and professional wholeness at work.
Senior leaders
Mid-level managers
Individual contributors
Strategy kick-offs
R&D meetings
Executive retreats
All-hands meetings
When feedback is scarce, so are opportunities for growth. Even when individuals seek out feedback, research suggests that the information they receive may arrive too late and fail to provide the lift they're looking for. Learn how feedforward can help you navigate your career at any stage. By asking the right questions (it’s more science than art) and developing strong networks (diversified beats deep), team leaders and employees alike can get timely, transformational support without losing their standing or sanity. Explore specific strategies for getting the guidance you want, when you need it most.
Success StoriesIdentify common mistakes about advice-seeking and relationship management.
Develop stronger questioning techniques through reflective practice.
Build coalitions and challenge networks that diversify your growth trajectory.
Senior leaders
Mid-level managers
Strategy kick-offs
R&D meetings
Executive retreats
In the fast-paced world of work, the margin for error is small. That's why the best leaders manage with a coach approach – the set of messages and methods that help others thrive in the face of change and uncertainty. Learn how to apply feedforward across teams using high-performance coaching. Develop a coaching framework for supporting employee agency and growth. From restoring psychological safety to communicating with empathy, coaches use partnership to make progress. When leaders coach, everyone wins.
Success StoriesCreate a feedback culture that emphasizes continuous learning.
Navigate difficult conversations with care and candor.
Deepen bonds of trust and strengthen team dynamics.
Increase the frequency and authenticity of feedback.
Senior leaders
Mid-level managers
Strategy kick-offs
R&D meetings
Executive retreats
Learning journeys provide a comprehensive and immersive training option for organizations seeking a versatile L&D solution for continuous growth. Combining live sessions, on-demand study and stakeholder development, Learning Journeys can be designed as 3-month, 6-month or 12-month offerings that are enterprise-ready and integrated into existing LMS platforms.
Download SummaryA Learning Journey is a versatile and comprehensive solution that blends live and on-demand study. Each Learning Journey is designed to meet the specific needs of your organization or team.
The duration of each Learning Journey varies based on the goals of your organization or team. Currently, Learning Journeys are designed to run in three-month, six-month or 12-month horizons. There is also an option for a modified three-month program that emphasizes on-demand study instead of live sessions.
During an exploratory call, we’ll discuss the right topics and design structure for your specific goals. At their core, Learning Journeys have one foundational goal: To help your organization or team make feedback fearless.
While some elements are designed specifically for leaders, Learning Journeys provide relevant content and skills for individual contributors as well.
Each Learning Journey consists of live sessions, on-demand study, trainer development, and trainer touchpoints. Each Learning Journey is custom-built to match the specific needs of your organization or team.
Built for busy people, the on-demand content features original short-form videos, guided practice exercises, short assessments and other useful resources. You’ll progress through a series of modules that are hosted on a beautifully designed, mobile-ready platform that can be accessed anytime, anywhere. And with a lifetime license, you can return to the content as often as you want. The estimated time to complete all of the modules is 1-2 hours.
From stronger sales to braver conversations, lower turnover and higher levels of trust, Learning Journeys help organizations and teams create better results and relationships. Read about some of our success stories here.
Take control of your learning with my online courses. Beautifully designed and easy to navigate, these courses provide a comprehensive learning experience that’s flexible, manageable and always accessible. Dynamic content and deep practice make this a versatile choice for lasting growth.
Coaching is the new currency of leadership. This course shows you how to unlock the power of performance partnerships to improve your leadership skills and build capacity within your organization.
Course Map
Leaders need the right words for the right moments but often lack the language of leadership. Filled with practical and proven techniques, this course will show leaders at all levels how to communicate for lasting impact.
Course Map
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