I spent a lot of time in 2024 thinking and speaking about feedback. (Shocker.)
Along the way, I stumbled upon some big ideas, fresh insights and helpful practices to help us make feedback fearless at work, at home and everywhere in between.
So, here goes -- my 24 feedback reflections for 2024:
Giving feedback
1. Be a good noticer.
2. The smartest kind of feedback comes with a high EQ.
3. Set feedback goals that are FAST, not SMART.
4. Ditch the praise sandwich.
5. Feedback should follow the Silver Rule: Don't give what you don't want to get.
6. If you want feedback to have a good ending, it needs a good start.
7. Don't sugarcoat feedback. It leaves a sour taste.
Receiving feedback
8. The hardest part of feedback is learning from it.
9. We decide whether feedback leads to a setback or a comeback.
10. Be thankful for the feedback in your life, even if you don't like it.
11. Feedback tells a story, but we get to write the ending.
12. Feedback is a constant, but resilience is a choice.
Rethinking feedback
13. Good feedback starts with great listening.
14. Feedback can be useful, but it's not always helpful.
15. Don't blame the feedback - blame the question.
Acting on feedback
16. Feedback provides the map, but we're the ultimate guides.
17. To learn from failure, make feedback your teacher.
18. We get better by improving our wrongs, not by proving we're right.
19. Feedback is just someone else's opinion. Decide if it should be yours.
Fundamentals of feedback
20. Good feedback is sometimes good enough.
21. "Just because" feedback is just better.
22. Without trust, feedback mostly fails.
23. Switch from ratings to "rate and reflect."
24. Use feedback to help others coach themselves.
Keep fixing in 2025!